Return and Exchange

Exchange Services

Return and Exchange

Welcome to Lorianne's Exchange Services, where we make it easy for you to swap your handbags and shoes for something fresh and exciting! Our Exchange Services page is designed to provide you with a seamless and hassle-free experience. At Lorianne, we understand that your style evolves over time, and so should your accessories collection. Our exchange process is simple: browse through our curated selection of handbags and shoes, select the ones you'd like to exchange, and let us take care of the rest. We'll arrange for the pick-up of your items and deliver your chosen pieces right to your doorstep. Experience the joy of refreshing your wardrobe with Lorianne's Exchange Services. Say goodbye to the old and embrace the new, all with the convenience of a few clicks. Join us today and elevate your fashion game!
Effortless Convenience

Our exchange services at Lorianne offer you the utmost convenience. Say goodbye to the time-consuming process of finding a buyer for your old handbags and shoes or searching for the perfect replacements. We handle all the logistics, from pickup to delivery, ensuring a hassle-free experience. All you need to do is select the items you want to exchange, and we'll take care of the rest, leaving you with more time to enjoy your new accessories.
Variety of Choices

With Lorianne's Exchange Services, you gain access to an extensive and curated collection of handbags and shoes. Our platform offers a wide variety of styles, colors, and brands to choose from, allowing you to find the perfect pieces to match your evolving tastes and fashion preferences. Whether you're into classic elegance or trendy chic, we have something for everyone.
Quality Assurance

We prioritize the quality and authenticity of the items on our exchange platform. Rest assured that the handbags and shoes available for exchange undergo a rigorous inspection process to ensure they meet our high standards. This commitment to quality ensures that you receive items in excellent condition, making your exchange experience not only convenient but also satisfying and reliable.
Reporting Time : Returns must be reported within 2 hours of delivery.

How to Report : You can report a return via email or by filling out our return form.

Condition: Items must be returned in their original packaging and condition.

Return Shipping : The customer is responsible for the return shipping costs. You will need to arrange and pay for the courier service yourself.

Refund Timeline : Refunds will be processed within 5 to 15 working days after we receive the returned item.

Exchanges Reporting Time : Exchanges must also be reported within 2 hours of delivery, via email or the return form.

Exchange Process: Once we receive the item to be exchanged in its original condition, we will pack and dispatch the new item.

Delivery Charges : No extra charges will be applied for exchanges.