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Phone: +971 56 349 3686 || +97150 135 0198
Whatsapp: +971 56 349 3686

Email: info@lorianne-lr.com || customercare@lorianne-lr.com

Address: LAQ-07 Al Quoz Industrial Area 3 - Dubai, UAE

These Terms & Conditions ("Terms") govern your use of the Lorianne website (the "Website") and any related services provided by Lorianne ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. Please read them carefully before using the Website. 1. General Terms 1.1. Eligibility: By using the Website, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement. 1.2. Modifications: We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be posted on the Website, and your continued use of the Website after such changes will constitute your acceptance of the updated Terms. 2. Website Use 2.1. Account Registration: In order to access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. 2.2. Prohibited Conduct: You agree not to engage in any of the following activities while using the Website: (a) Violating any applicable laws, regulations, or third-party rights; (b) Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity; (c) Using the Website to transmit or distribute any viruses, worms, or other malicious code; (d) Interfering with or disrupting the security or integrity of the Website or any associated servers; (e) Collecting or harvesting any personally identifiable information from the Website; (f) Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Website. 2.3. Intellectual Property: All intellectual property rights related to the Website, including but not limited to trademarks, logos, and content, are owned by or licensed to Lorianne. You are not granted any right or license to use any intellectual property displayed on the Website without our prior written consent. 3. Product Information and Orders 3.1. Product Descriptions: We make every effort to provide accurate and up-to-date information about our products. However, we do not warrant that the descriptions or other content on the Website are error-free, complete, or current. If you receive a product that does not match its description, your sole remedy is to return it in an unused condition. 3.2. Pricing: Prices for products on the Website are subject to change without notice. While we strive to provide accurate pricing information, errors may occur. In the event of an error in the pricing of a product, we reserve the right to cancel any orders placed at the incorrect price. 3.3. Order Acceptance: By placing an order through the Website, you are making an offer to purchase the products selected. We reserve the right to accept or reject any order in our sole discretion. If we accept your order, we will send you a confirmation email with the details of your purchase. 4. Returns and Refunds 4.1. Return Policy: We accept returns within [number of days] from the date of delivery, subject to our Return Policy, which can be found on the Website. 4.2. Refunds: If your return is eligible, we will process a refund to the original payment method, excluding any shipping charges or applicable fees. Please allow a reasonable amount of time for the refund to be processed.

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